Privacy Policy

1. Information We Collect

We may collect the following types of information:

Account Information

When you create an account, we may collect information such as your name, email address, username, password, and account preferences.

Payment Information

If you purchase a subscription or paid service, payment details may be processed by a third-party payment provider. BloqBot does not directly store full credit card numbers or sensitive payment credentials.

Usage Information

We may collect information about how you use BloqBot, including pages viewed, features used, selected strategies, dashboard activity, error logs, device information, browser type, IP address, and general location information.

Trading Preferences and Settings

BloqBot may store your selected strategies, risk settings, preferred exchanges, saved tickers, timeframes, and notification preferences to personalize your experience.

Communications

If you contact us, we may collect the contents of your message and any contact information you provide.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve BloqBot
• Create and manage your account
• Process subscriptions and payments
• Personalize your dashboard and strategy settings
• Generate market analysis and trade setup information
• Send service updates, security alerts, and account notifications
• Respond to support requests
• Monitor performance, security, and reliability
• Detect abuse, fraud, or unauthorized activity
• Comply with legal obligations

3. AI and Market Analysis

BloqBot uses automated systems and market data analysis to generate trade setups, signals, scores, summaries, and related insights.

BloqBot does not access your wallet, place trades on your behalf, control your funds, or guarantee trading results.

Your use of any information generated by BloqBot is at your own discretion and risk.

4. Cookies and Tracking Technologies

We may use cookies, analytics tools, pixels, and similar technologies to understand usage, improve performance, remember preferences, and support marketing efforts.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the service.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate BloqBot, including:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Email and notification services
• Customer support tools
• Security and fraud prevention services
• Legal or regulatory authorities when required

These third parties are only authorized to use your information as needed to provide services to BloqBot.

6. Data Security

We use reasonable technical, administrative, and organizational safeguards to protect your information.

However, no internet-based service can guarantee complete security. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.

7. Data Retention

We retain your information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

You may request deletion of your account by contacting us at [email protected].

8. Your Privacy Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information.

To submit a privacy request, contact us at [email protected].

We may need to verify your identity before processing certain requests.

9. Children's Privacy

BloqBot is not intended for children under 18. We do not knowingly collect personal information from children.

If we learn that we have collected information from a child, we will take reasonable steps to delete it.

10. International Users

If you access BloqBot from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

By using BloqBot, you consent to this processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by email, dashboard notice, or by updating the effective date above.

Your continued use of BloqBot after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

For privacy questions or requests, contact us at:

BloqBot
Email: [email protected]
Website: bloqbot.ai